Only 19% of Checkout users think it is good

Google's Checkout ranked well below rival online payment service PayPal in customer satisfaction in a survey of online shoppers conducted by J.P. Morgan.

Among Checkout users, 19 percent rated the service as either very good or good, with the rest calling it average, poor, or fair, a result characterized by J.P. Morgan as "a very low level of satisfaction with the product." By contrast, PayPal, which is owned by eBay, fared better, with 44 percent of its users saying it's very good or good.

I think this could be partly due to PayPal users having grown used to it over the years, and hadn't recently gone through the process of joining and setting it up...