Google Apologizes for GMail Downtime
It was only a 2 hour outage, but that's expensive for any business that depends on this service for their email. So Google have taken a rare (according to them) step of publicly apologizing.
http://gmailblog.blogspot.com/2008/08/we-feel-your-pain-and-were-sorry.html
Well, a public apology would be a press release, something Google are quite adept at utilising. But this apology merely appeared in their blog. Google, in their hubris, expect that people would automatically:
1) Know the relevant Google blogs for the services they use
2) Subscribe to them
To their credit, a link to the post appears on the Gmail homepage. But if you are already signed in, you won't see that either...
Labels: gmail



